Non-Discrimination & Accessibility Policy
Discrimination is Against the Law
J&B Medical complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. J&B Medical does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
J&B Medical provides free aids and services to people with disabilities to communicate effectively with us, such as:
Teletypewriter (TTY) communications
Makes documents available in Braille, large print, audio, accessible electronic formats, and more.
Provides free language services to people whose primary language is not English, such as:
Qualified interpreters
Information written in other languages
If you need any of these services, contact the Office of Civil Rights Coordinator.
If you believe that J&B Medical has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
J&B Medical
Office of Civil Rights Coordinator
50496 Pontiac Trail
Wixom, MI 48393
(800) 737-0045
TTY: (866) 520-9624, or 711
Fax: (800) 737-0012
civilrights@jandbmedical.com
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Office of Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services 200 Independence Avenue, SW
Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 1-800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Multi-language Interpreter Services for over 240 spoken languages
Chinese/Mandarin: 如果您说普通话，则可使用免费语言服务。请拨打(800) 737-0045转接826。电传打字服务请拨打711。
Arabic:
ذا كنت تتحدث اللغة العربية، تتوفر خدمات اللغة المجانية. إتصل على الرقم(800) 737-0045 داخلي 826. لخدمة الرسائل النصية (TTY)711.
Spanish: Si usted habla español, tiene a su disposición servicios lingüísticos gratuitos. Llame al (800) 737-0045 Ext 123. TTY 711
German: Wenn Sie Deutsch sprechen, bieten wir kostenlose Sprachdienstleistungen. Rufen Sie (800) 737-0045 Ext 826 an.
Russian: Если вы говорите по-русски, вам будет предоставлен переводчик. Call (800) 737-0045 Ext 826. TTY 711
Japanese: 日本語をお使いの場合、無料の言語サービスがご利用できます。電話(800) 737-0045 内線 826.TTY711
Bengali: আপনি যদি বাংলায় কথা বলেন তাহলে আপনার জন্য বিনামূল্যে ভাষা পরিষেবা উপলব্ধ। কল করুন (800) 737-0045 নম্বরে এক্সটেনশন 826. টিটিওয়াই 711
Hindi: अगर आप हिन्दी बोलते हैं, तो मुफ्त मे भाषा सेवाएं उपलब्ध हैं। सम्पर्कः (800) 737-0045 Ext 826. TTY 711
Italian: Se parli italiano, sono disponibili servizi di lingua gratuiti. Chiama (800) 737-0045 Ext 826. TTY 711
Tagalog: Kung gusto mo matuto magsalita ng tagalog, may libreng serbisyo sa hotline na ito: 800) 737-0045 Ext 826. TTY 711
French: Vous pouvez bénéficier de services linguistiques gratuits si vous parlez français. Appelez le (800) 737-0045, poste 826. TTY 711
Korean: 한국어를 사용할 경우, 무료 언어 서비스가 제공됩니다. (800) 737-0045 내선 826 번으로 전화하십시오. TTY 711